Effective Date: 6th September, 2024
Published on: 10th September, 2024
This Privacy Policy ("Policy") explains how Freeflow Venture Private Limited ("Freeflow," "We," "Us," or "Our") collects, uses, shares, and protects your personal data ("Personal Data") when you access or use our website, online platform, and mobile applications (collectively, the "Service(s)"). By using our Service(s), you agree to the terms outlined in this Policy.
Refers to any entity that controls, is controlled by, or is under common control with Freeflow.
Any information relating to an identified or identifiable natural person. This includes, but is not limited to, names, email addresses, IP addresses, startup information, investment data, financial data, and any other information that can identify a person.
Any operation performed on Personal Data, including but not limited to collection, recording, structuring, storage, retrieval, consultation, use, disclosure, transmission, erasure, or destruction.
Individuals who subscribe to newsletters and updates from Freeflow but have not paid a membership fee to become a Member.
Individuals or entities that pay a one-time membership fee or are invited onboard as a complimentary member, becoming part of Freeflow's venture-building ecosystem.
Refers to the tools, content, and services provided by Freeflow through its website, portal, and mobile applications. This includes, but is not limited to, venture-building support, data sharing, dashboards like Upflow (for startups) and My Startup (for investors).
We collect Personal Data directly from you when you:
We may also collect Personal Data from third-party sources where:
When you access our Website(s), we may collect technical data automatically through cookies or similar technologies:
We collect and use Personal Data for the following purposes:
To facilitate your access to our platform and its features, including but not limited to, managing startup and investor profiles, tracking financial metrics, uploading documents, and facilitating meetings between stakeholders. Members can access premium features such as revenue tracking, pitch deck uploading, and Flowcoin management.
To process any payments, service fees, or transactions related to membership fees, the purchase of Flowcoins, or other venture-building services.
We use your Personal Data to customize your experience on the platform. This includes personalized recommendations, AI-suggested investment deals for investors, and relevant features for startups.
To comply with applicable laws, regulations, and legal requests, including the prevention of fraudulent activity and the protection of intellectual property.
To analyze and improve our platform’s functionality, user experience, and performance. This includes using aggregated and anonymized data for research and development.
To send marketing materials, updates, and announcements to Subscribers and Members. You can opt-out of marketing communications at any time by following the opt-out instructions provided.
We may share your Personal Data with our employees, consultants, or affiliates who need access to the data for internal purposes, such as managing the platform and providing you with the requested services.
We engage third-party service providers to help us operate the platform, including hosting, data storage, payment processing, analytics, and marketing. These providers have access to Personal Data only as necessary to perform these services for Freeflow and are required to protect your information.
Personal Data such as startup profiles, investment data, pitch decks, and other details uploaded by startups may be shared with authorized investors. Similarly, investor profiles, preferences, and investment histories may be shared with startups for investment purposes. Basic profiles and portfolios may also be visible to the general public, including non-members, for transparency.
We may disclose your Personal Data to law enforcement agencies, government officials, or other third parties if required by law, or if we believe disclosure is necessary to comply with legal obligations, enforce our Terms, or protect Freeflow, our users, or the public.
Freeflow processes Personal Data primarily in India. However, if necessary, we may transfer your data internationally, including to locations where our third-party service providers operate. We ensure that appropriate safeguards are in place to protect your Personal Data during international transfers in compliance with applicable data protection laws.
We will retain your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. If your data is no longer needed for those purposes, we will securely delete, anonymize, or aggregate the data.
We implement technical and organizational security measures to protect your Personal Data against unauthorized access, disclosure, modification, and destruction. This includes encryption, secure access controls, and regular audits of our systems. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You have the right to request access to the Personal Data we hold about you and to request corrections if the data is inaccurate or incomplete.
In certain circumstances, you can request that we provide you with a copy of your Personal Data in a structured, machine-readable format.
You have the right to request that we delete your Personal Data where it is no longer necessary for the purposes for which it was collected or processed, except where Freeflow is legally obligated to retain the data.
You can object to the processing of your Personal Data, particularly if we are processing it for direct marketing purposes.
Where we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
We use cookies and similar tracking technologies to enhance your experience on our Website(s). Cookies may be categorized as follows:
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service(s).
Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third-party services. We encourage you to review their privacy policies before sharing Personal Data.
If you have any questions or concerns about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: [email protected]
Address: 405, OFFBEAT CCU, 36/F Topsia Road, Topsia, Kolkata 700039, India
We may update this Policy periodically to reflect changes in our practices or applicable law. Any significant changes will be communicated to you via email or through a notice on the platform.