Effective Date: 6th September, 2024
Last Updated: 10th September, 2024
These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Freeflow Venture Private Limited (“Freeflow,” “We,” “Us,” or “Our”) through Our website, online portal, and mobile applications (“Service(s)”). By accessing or using the Service(s), You agree to comply with and be bound by these Terms. If You do not agree with these Terms, please discontinue use of the Service(s).
2.1 Agreement to Terms: By accessing or using the Service(s), You agree to be bound by these Terms, as well as any applicable laws and regulations. You also agree to comply with Our Privacy Policy, which governs how We collect and process Your Personal Data. These Terms may be updated periodically, and Your continued use of the Service(s) constitutes acceptance of any revisions.
2.2 Eligibility: The Service(s) are available only to individuals who are at least 18 years old or, if under 18, who have obtained parental or guardian consent. By accessing the platform, You confirm that You meet these eligibility requirements.
2.3 Account Creation: To access certain Service(s), You may be required to create an account by providing accurate, current, and complete information about Yourself. You agree to update this information as necessary and are responsible for maintaining the security of Your account credentials. Freeflow is not responsible for any unauthorized access to Your account.
3.1 Permitted Use: Startups using the Upflow platform can manage various aspects of their startup journey, including tracking revenue and analytics, uploading pitch decks, and engaging in virtual meetings. Investors using My Startup can manage their investments and access AI-generated recommendations.
3.2 Flowcoin Usage: Flowcoins can be used to purchase venture-building services, access premium features, and request services. Flowcoins are non-transferable and subject to expiration as per Freeflow's policy.
3.3 Third-Party Integrations: Our Service(s) may integrate with third-party services. By using these integrations, You agree to their respective terms and conditions.
4.1 Account Security: You are responsible for maintaining the confidentiality of Your account credentials and for all activities that occur under Your account. You must notify Freeflow immediately of any unauthorized use of Your account.
4.2 Accuracy of Information: You agree to provide accurate, up-to-date, and complete information when creating Your account, submitting startup or investment data, uploading documents, or requesting services. Freeflow may rely on the accuracy of the information You provide to offer and deliver services. You are also responsible for ensuring the accuracy of any data or documents You share with investors or other users on the platform.
4.3 Legal Compliance: You agree to comply with all applicable laws and regulations when using the Service(s), including any relevant securities, corporate governance, and intellectual property laws. If You are a startup, You are responsible for ensuring that all documents and information provided for investment purposes comply with applicable legal and regulatory standards.
5.1 Membership Fee: To access the full features of the platform, including Flowcoin credits, You must pay a one-time membership fee, unless You have received a complimentary membership invitation from Freeflow.
5.2 Flowcoin Credits: Upon becoming a Member, a certain number of Flowcoin credits will be added to Your virtual wallet. These credits can be used for requesting services, acquiring venture-building tools, and accessing premium features on the platform.
5.3 Flowcoin Expiration: Flowcoin credits are valid for a specific duration from the time they are credited to Your account. If You do not use the Flowcoins within this period, they may expire. The expiration policy for Flowcoins will be available on the platform, and You are responsible for keeping track of Your available credits.
6.1 Fees for Services: Freeflow offers certain services for a fee. These may include, but are not limited to, strategy consultations, document services, premium feature access, and virtual meetings with investors or other stakeholders.
6.2 Payment Terms: All fees are due at the time specified on the platform and must be paid in the manner specified (e.g., credit card, bank transfer). Failure to make timely payments may result in the suspension or termination of Your account and access to the Service(s).
6.3 Refunds: Freeflow does not offer refunds for payments made unless otherwise specified in specific terms relating to a service.
7.1 Freeflow Ownership: All content, materials, features, and services provided on the platform, including text, images, software, designs, logos, and data, are the intellectual property of Freeflow or its licensors. You are granted a limited, non-transferable license to access and use the Service(s) for the intended purpose as defined in these Terms.
7.2 User Content: Any content (e.g., pitch decks, financial data, investment profiles) uploaded by You to the platform remains Your intellectual property. However, by uploading content, You grant Freeflow a worldwide, non-exclusive, royalty-free license to use, store, display, and share this content within the platform for the purpose of providing the Service(s).
8.1 Suspension or Termination of Service(s): Freeflow may suspend or terminate Your account and access to the Service(s) at any time without notice if You breach these Terms, violate applicable laws, or engage in activities that harm the platform or its Users.
8.2 Voluntary Termination: You may terminate Your account at any time by providing written notice to Freeflow. Upon termination, You will no longer have access to Your account or the Service(s), and any unused Flowcoins will expire.
9.1 No Liability for Certain Damages: Freeflow is not liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use the Service(s), including but not limited to loss of revenue, data, or business, regardless of whether Freeflow has been advised of the possibility of such damages.
9.2 Maximum Liability: In no event shall Freeflow’s total cumulative liability for any claim or damages arising out of or related to the Service(s) exceed the amount You paid to Freeflow in the twelve (12) months prior to the claim arising.
10.1 As-Is Basis: The Service(s) are provided on an "as-is" and "as available" basis. Freeflow makes no warranties, express or implied, regarding the functionality, availability, or suitability of the Service(s) for any particular purpose.
10.2 No Warranty for Third-Party Services: Freeflow does not warrant or assume responsibility for any third-party services, including integrations or features provided by third parties that may be used in connection with the Service(s).
11.1 Indemnification Obligation: You agree to indemnify, defend, and hold Freeflow, its officers, employees, and affiliates harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of or related to Your use of the Service(s), breach of these Terms, or violation of any rights of a third party.
12.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
12.2 Dispute Resolution: Any disputes arising out of or related to these Terms or the Service(s) shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall take place in [City], India, and the language of arbitration shall be English. The arbitrator's decision shall be final and binding.
13.1 Right to Modify: Freeflow reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the platform. Your continued use of the Service(s) after the posting of any changes constitutes Your acceptance of the new Terms.
13.2 Notification of Changes: Freeflow will make reasonable efforts to notify Users of significant changes to these Terms, but it is Your responsibility to review the Terms regularly.
If You have any questions regarding these Terms, please contact Freeflow at:
Email: [email protected]
Address: 405, OFFBEAT CCU, 36/F Topsia Road, Topsia, Kolkata 700039, India