Facebook Outage : Lessons Entrepreneurs should Learn

Facebook Outage : Lessons Entrepreneurs should Learn

It might be a little late to talk about the massive Facebook outage that happened on October 4th, 2021. But, We entrepreneurs should concentrate on what to learn from the incident. That’s why it might be ideal to be slow, steady, and learn from detailed  Genuine sources. In case, you are not a techie avoid the link and read about 5 Lessons Entrepreneurs should Learn from Worst Facebook Outage Ever.

No matter if your business relies on technology heavily or Very lightly. The Facebook Outage still has 5 key lessons to share no matter if you are a technical person or not. 

Lesson 1: In a high-end networked infrastructure, outage can happen at any point in time with just a small change in any line of code.

So the Facebook outage occurred from a routine network maintenance job.  It was not a feature update work or upgrade job. Shocked?! But, it is the reality you should stay ready for.

You are not as huge as Facebook. So, always keep a backup network infrastructure ready.

Lesson 2: Avoid relying on automation tools completely/blindly.

A massive networking company like Facebook is always aware of this eventuality but a small Glitch in their Code audit tool allowed them to Issue a buggy command in their Network backbone to assess the global network availability and it caused complete disconnection of their servers.

So, Automation tools and pipelines are all good. But, you should stay cautious about it all the time and keep things in check.

Lesson 3: On-premise Server maintenance is a huge struggle. Avoid self-hosting, go for the cloud.

Facebook has to maintain a total of 15 Huge Data centers and numerous localized facilities. When you open Facebook/Instagram/Whatsapp/Workplace and load up your feed or messages, the app’s request for data travels from your device to the nearest facility, which then communicates directly over our backbone network to a larger data center. 

Facebook doesn’t host its platform through any 3rd party cloud or hosting services. When it was created cloud infrastructure was not commercialized yet. So, They had to host their own servers, set up their own network. Eventually, the popularity of the platform led Facebook to have its own cloud network infrastructure.

Lesson 4: If you run a multi-platform business, keep their network infrastructure separated from each other.

Every online business would like its audience to have complete reliance on its platform.

So, when your platform is down for any reason you can try to solve it from its core. But, when you are running a multi-platform/app business an outage in a common back-boned infrastructure would lead to the complete collapse of all the platforms/apps. You should definitely try to avoid that situation.

Lesson 5: Keep your internal ecosystem control separated.

Facebook engineers with the knowledge to recover the situation were not able to enter the premises at all. The physical and digital entrances of the infrastructure premises were secured using Facebook’s own Workplace tools. So, when the entire backbone got down. It also collapsed, shutting out the access for its own employees. That’s why it took more time to recover.

That’s a clear indication of what future digital collapses would look like and as an entrepreneur, you would probably not like the idea of your own system shutting access for your own employees.

Although Facebook lost a lot of business during this outage, what they have lost most is the public’s trust in their agility. Entrepreneurs should definitely learn from it and avoid repeating the same situation in the case of their online platform.

At FreeFlow, You are Free from worrying about all these complex geeky issue,

We at FreeFlow, have a separate team of Freeflow Technologies with hand-picked engineers and innovators. We don’t only code your platform but also host it with a high agile cloud environment. Our Cloud Solution Architects and DevOps make your platform hosting capabilities elastic and quickly recoverable/ Failsafe.

Freeflow Technologies Team’s hosting strategy helps you to avoid huge cloud bills. Our Serverless first approach will make you pay only that amount which you are really using not for idle times. Moreover, We are direct Partnered with AWS. Our incubated startups are eligible for 5000 USD worth of Free Cloud credits and an additional 1500 USD worth of support credits from AWS as a part of the AWS activate Portfolio Programme.
So, do what you love to do, leave your hosting and downtime worries with us.

Article by:

Rudranil DasCIO (Chief Information Officer)

 

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